Privacy Policy

Last Modified: July 24, 2019

 

Spontivly Inc. enables communities that have subscribed to our services to communicate events, offerings, and information that is relevant to community members directly to those community members

When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information. If you are based in Canada or the US, then by using our services you are agreeing to our use of your personal information in the manner described below. 

 

That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us.

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Information We Collect


There are three basic categories of information we collect:

  1. Information you choose to give us.
  1. Information we get when you use our services.
  1. Information we get from third parties.
Here’s a little more detail on each of these categories: Information You Choose to Give Us When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic Spontivly account, so we need to collect a few important details about you, such as: a name, a password, an email address, your country, a phone number, your gender preference, and your date of birth. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, or other useful identifying information. Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information. Of course, you’ll also provide us whatever information you send through our services. Keep in mind that the users you send content to, or content that you otherwise make available to others through the Services, can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to Spontivly as well: Don’t send messages or share content that you wouldn’t want someone to save or share. It probably goes without saying, but we’ll say it anyway: When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer. Information We Get When You Use Our Services When you use our services, we collect information about which of those services you’ve used and how you’ve used them. Here’s a fuller explanation of the types of information we collect when you use our services: Usage Information. We collect information about your activity through our services. For example, we may collect information about how you interact with our services, such as which search queries you submit or which events you open. Content Information. We collect content you create on our services, such as custom stickers, and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content. Device Information. We collect information from and about the devices you use. For example, we collect:
  • information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
  • information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and
  • information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.
  • Device Phonebook. We may—with your permission—collect information from your device’s phonebook.
  • Camera and Photos. We may—with your permission—collect information from your device’s camera or photos.
  • Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses. This allows us to better provide you with information about your community.
  • Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services.
  • Log Information. We also collect log information when you use our website. That information includes, among other things:
  • details about how you’ve used our services.
  • device information, such as your web browser type and language.
  • access times.
  • pages viewed.
  • IP address.
  • identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
  • pages you visited before or after navigating to our website.
Information We Collect from Third Parties We may collect information about you from other users and third parties. Here are a few examples:
  • If you link your Spontivly account to another service (like a third-party app), we may receive information from the other service, like how you use that service.
  • Advertisers may let us know you installed a new app or game so we can determine whether we showed you an ad for it.
  • If you interact with one of our advertisers, they may share information with us to help target or measure the performance of ads.
  • If another user uploads their contact list, we may combine information from that user’s contact list with other information we have collected about you.




How We Use Information


What do we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that:

  • provide you with information about your community that is specific to your location within the community;
  • to provide you specific and targeted advertising or information;
  • help guide you to events that may interest you in the community;
  • develop, operate, improve, deliver, maintain, and protect our products and services.
  • send you communications, including by email or through notifications in our app. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
  • monitor and analyze trends and usage.
  • personalize our services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads.
  • contextualize your experience by, among other things, tagging your Memories content using your precise location information (if, of course, you’ve given us permission to collect that information) and applying other labels based on the content.
  • provide and improve ad targeting and measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services.
  • enhance the safety and security of our products and services.
  • verify your identity and prevent fraud or other unauthorized or illegal activity.
  • use the information we’ve collected from cookies and other technology to enhance our services and your experience with them.
  • enforce our Terms of Service and other usage policies.




How We Share Information


We may share information about you in the following ways:

  • With the community owner. We may share the following information with the community owner:
    • information about you, such as your username and name.
    • information about your location where you have consented to our sharing that information (for example where you may require location-specific services from the community owner)
    • information about how you have interacted with our services, and what events or information about the community that you are interested in.
    • any additional information you have directed us to share.
    • content you post or send. How widely your content is shared depends on your personal settings and the type of service you are using.
  • With our business partners, and the general public. We may share the following information with all users of our Service as well as with our business partners and the general public:
    • public information like your name, username, and profile pictures.
    • any content that you submit to an inherently public service, like. This content may be viewed and shared by the public at large both on and off our services, including through search results, on websites, in apps, and in online and offline broadcasts.
  • With public research institutions. We may share your information with public institutions that will use the data towards scientific research.
  • With third parties. We may share your information with the following third parties:
    • With service providers. We may share information about you with service providers who perform services on our behalf.
    • With business partners. We may share information about you with business partners that provide services and functionality.
    • With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
      • comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
      • investigate, remedy, or enforce potential Terms of Service violations.
      • protect the rights, property, and safety of us, our users, or others.
      • detect and resolve any fraud or security concerns.
    • With third parties as part of a merger or acquisition. If Spontivly. gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.

We may also share with third parties—such as advertisers—aggregated, non-personally identifiable, or de-identified information.




Third-Party Content and Integrations


Our services may also contain third-party links and search results, includes third-party integrations, or offer a co-branded or third-party-branded service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.




Analytics and Advertising Services


Provided by Others We may let other companies use cookies, web beacons, and similar technologies on our services. These companies may collect information about how you use our services over time and combine it with similar information from other services and companies. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity. Additionally, some companies, may use information collected on our services to measure the performance of ads and deliver more relevant ads on behalf of us or other companies, including on third-party websites and apps. Provided by Us We may collect information about your activity on third-party services that use cookies and other technologies provided by us. We use this information to improve our advertising services, including measuring the performance of ads and showing you more relevant ads.




How Long We Keep Your Information


We store information for such periods of time as are appropriate for that information. For example:

  • We store your basic account information—like your name, phone number, and email address—until you ask us to delete them.
  • We store location information for different lengths of time based on how precise it is and which services you use.
  • We’re constantly collecting and updating information about the things you might like and dislike, so we can provide you with more relevant content and advertisements.
If you ever decide to stop using Spontivly, you can just ask us to delete your account. We’ll also delete most of the information we’ve collected about you after you’ve been inactive for a while—but don’t worry, we’ll try to contact you first! Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content or if we receive reports of abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.




Control over Your Information


We want you to be in control of your information, so we provide you with the following tools.

  • Access My Data. You can access and edit most of your basic account information right in our app. Because your privacy is important to us, we may ask you to verify your identity or provide additional information before we let you access or update your personal information. We may also reject your request to access or update your personal information for a number of reasons, including, for example, that the request risks the privacy of other users or is unlawful.
  • Revoking permissions. If you let us use your information, you can always change your mind and simply revoke your permission by changing the settings on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality.
  • Deletion. You can delete the App at any time.




Users in the European Union


If you’re a user in the European Union, you should know that Spontivly. is the controller of your personal information. Here is some additional information we would like to bring to your attention: Bases for using your information Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and we typically rely on one of four: Contract. One reason we might use your information is that you’ve entered into an agreement with us, such as our terms of use. Legitimate interest. Another reason we might use your information is that we have—or a third party has—a legitimate interest in doing so. For example, we need to use your information to provide and improve our services, including protecting your account, providing customer support, and helping you find information and content we think you’ll like. Because most of our services are free for you to use, we also use some information about you to try and show you ads you’ll find interesting. An important point to understand about legitimate interest is that our interests don’t outweigh your right to privacy, so we only rely on legitimate interest when we think the way we are using your data doesn’t significantly impact your privacy or would be expected by you, or there is a compelling reason to do so. Consent. In some cases, we’ll ask for consent to use your information for specific purposes. If we do, we’ll make sure you can revoke your consent in our services or through your device permissions. Even if we’re not relying on consent to use your information, we may ask you for permission to access data like contacts and location. Legal obligation. We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users. Your right to object You have the right to object to our use of your information. With many types of data, we’ve provided you with the ability to simply delete it if you don’t want us processing it anymore. For other types of data, we’ve given you the ability to stop the use of your data by disabling the feature altogether. You can do these things in the app. If there are other types of information you don’t agree with us processing, you can contact us using the information set out below. International transfers We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information of EU users outside the EU we make sure an adequate transfer mechanism is in place. Complaints? If you’re based in the EU, you can always file a complaint with the supervisory authority in your Member State.




Children


Our services are not intended for—and we don’t direct them to—anyone under 18. And that’s why we do not knowingly collect personal information from anyone under 18. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.




Revisions to the Privacy Policy


We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).




Contact Details


If you have any questions or concerns regarding this Privacy Policy, please send a detailed message to: support@spontivly.com or Spontivly, Inc. Roundhouse Co-working Space Allard Hall, MacEwan University, 11110 104 Ave NW, Edmonton, AB T5K 1M9. We will make every effort to address and resolve your concerns.





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